Do you have a problem with memory loss, confusion, or changes in how alert you feel?
                    
                      
                        Yes
                        Confusion, memory loss, or altered alertness
                       
                      
                        No
                        Confusion, memory loss, or altered alertness
                       
                     
                   
                  
                    How old are you?
                    
                      
                        3 years or younger
                        3 years or younger
                       
                      
                        4 to 11 years
                        4  to 11 years
                       
                      
                        12 years or older
                        12 years or older
                       
                     
                   
                  
                    Are you male or female?
                    
                    
                      
                      
                        
                        
                          
                            - If you are transgender or nonbinary, choose the sex that matches the body parts (such as ovaries, testes, prostate, breasts, penis, or vagina) you now have in the area where you are having symptoms.
- If your symptoms aren’t related to those organs, you can choose the gender you identify with.
- If you have some organs of both sexes, you may need to go through this triage tool twice (once as "male" and once as "female"). This will make sure that the tool asks the right questions for you.
 
                       
                     
                   
                  
                    Have you had a recent head injury?
                    
                   
                  
                    Did you pass out completely (lose consciousness)?
                    
                   
                  
                    If you are answering for someone else: Is the person unconscious now?
                    (If you are answering this question for yourself, say no.)
                    
                   
                  
                    Are you back to your normal level of alertness?
                    After passing out, it's normal to feel a little confused, weak, or lightheaded when you first wake up or come to. But unless something else is wrong, these symptoms should pass pretty quickly and you should soon feel about as awake and alert as you normally do.
                    
                      
                        Yes
                        Has returned to normal after loss of consciousness
                       
                      
                        No
                        Has returned to normal after loss of consciousness
                       
                     
                   
                  
                    Did the loss of consciousness occur during the past 24 hours?
                    
                      
                        Yes
                        Loss of consciousness in past 24 hours
                       
                      
                        No
                        Loss of consciousness in past 24 hours
                       
                     
                   
                  
                  
                  
                    Has there been a decrease in how alert or aware you are or how well you can think and respond?
                    
                      
                        Yes
                        Decreased level of consciousness
                       
                      
                        No
                        Decreased level of consciousness
                       
                     
                   
                  
                    Is this something that is part of a medical problem you already have or that you have discussed with a doctor before?
                    
                      
                        Yes
                        Decreased level of consciousness is typical
                       
                      
                        No
                        Decreased level of consciousness is typical
                       
                     
                   
                  
                    Is the problem:
                    
                      
                        Quickly getting worse (over minutes to hours)?
                        Decreased level of consciousness is quickly getting worse
                       
                      
                        Slowly getting worse (over days)?
                        Decreased level of consciousness is slowly getting worse
                       
                      
                        Staying about the same (not better or worse)?
                        Decreased level of consciousness is unchanged
                       
                      
                        Getting better?
                        Decreased level of consciousness is improving
                       
                     
                   
                  
                    Is the problem:
                    
                      
                        Getting worse?
                        Decreased level of consciousness is getting worse
                       
                      
                        Staying the same (not better or worse)?
                        Decreased level of consciousness is unchanged
                       
                      
                        Getting better?
                        Decreased level of consciousness is improving
                       
                     
                   
                  
                    Do you feel or have you recently felt 
confused in a way that is not normal for you?
                      
                        Yes
                        Recent episode of confusion
                       
                      
                        No
                        Recent episode of confusion
                       
                     
                   
                  
                    Are you having 
trouble breathing (more than a stuffy nose)?
                      
                        Yes
                        Difficulty breathing more than a stuffy nose
                       
                      
                        No
                        Difficulty breathing more than a stuffy nose
                       
                     
                   
                  
                    Would you describe the problem as 
severe, moderate, or mild?
                      
                        Severe
                        Severe difficulty breathing
                       
                      
                        Moderate
                        Moderate difficulty breathing
                       
                      
                        Mild
                        Mild difficulty breathing
                       
                     
                   
                  
                    Do you think that the confusion may be caused by poisoning or by an alcohol or drug overdose?
                    
                      
                        Yes
                        Possible overdose or poisoning
                       
                      
                        No
                        Possible overdose or poisoning
                       
                     
                   
                  
                    Have you had muscle movements that you can't control, like twitching, shaking, or other repeated motions?
                    
                      
                        Yes
                        One or more episodes of unexplained, purposeless, repeated body movement
                       
                      
                        No
                        One or more episodes of unexplained, purposeless, repeated body movement
                       
                     
                   
                  
                    Do you have epilepsy or a history of seizures?
                    
                      
                        Yes
                        Epilepsy or history of seizures
                       
                      
                        No
                        Epilepsy or history of seizures
                       
                     
                   
                  
                    Are the symptoms you're having now different than your usual seizure symptoms?
                    
                      
                        Yes
                        Seizure symptoms not typical
                       
                      
                        No
                        Seizure symptoms not typical
                       
                     
                   
                  
                    Are you back to normal now and not feeling confused?
                    
                      
                        Yes
                        Confusion is no longer present
                       
                      
                        No
                        Confusion is still present
                       
                     
                   
                  
                    
                    
                      
                        Yes
                        Problem with memory loss
                       
                      
                        No
                        Problem with memory loss
                       
                     
                   
                  
                    Have you had a sudden and complete loss of memory?
                    
                      
                        Yes
                        Sudden, complete loss of memory
                       
                      
                        No
                        Sudden, complete loss of memory
                       
                     
                   
                  
                    Do you think that a 
medicine may be affecting your memory?
Think about whether the memory problems started when you began using a new medicine or a higher dose of a medicine.
                    
                      
                        Yes
                        Memory problems may be caused by medicine
                       
                      
                        No
                        Memory problems may be caused by medicine
                       
                     
                   
                  
                    
                    
                      
                        Yes
                        Problem with judgment or problem solving
                       
                      
                        No
                        Problem with judgment or problem solving
                       
                     
                   
                  
                    Are these symptoms new?
                    
                      
                        Yes
                        New problem with judgment or problem solving
                       
                      
                        No
                        New problem with judgment or problem solving
                       
                     
                   
                  
                    Are these symptoms causing problems in your daily life?
                    
                      
                        Yes
                        Problems with judgment or problem solving affect daily life
                       
                      
                        No
                        Problems with judgment or problem solving affect daily life
                       
                     
                   
                  
                    Have you had problems with memory loss, confusion, or alertness for more than 2 weeks?
                    
                      
                        Yes
                        Memory loss, confusion, or changes in alertness for more than 2 weeks
                       
                      
                        No
                        Memory loss, confusion, or changes in alertness for more than 2 weeks
                       
                     
                   
                  
                    Many things can affect how your body responds to a symptom and what kind of care you may need. These include:
                    
                      - 
                        Your age. Babies and older adults tend to get sicker quicker.
- 
                        Your overall health. If you have a condition such as diabetes, HIV, cancer, or heart disease, you may need to pay closer attention to certain symptoms and seek care sooner.
- 
                        Medicines you take. Certain medicines, such as blood thinners (anticoagulants), medicines that suppress the immune system like steroids or chemotherapy, herbal remedies, or supplements can cause symptoms or make them worse.
- 
                        Recent health events, such as surgery or injury. These kinds of events can cause symptoms afterwards or make them more serious.
- 
                        Your health habits and lifestyle, such as eating and exercise habits, smoking, alcohol or drug use, sexual history, and travel.
 
                  
                    Try Home Treatment
                    
                      You have answered all the questions. Based on your answers, you may be able to take care of this problem at home.
                     
                    
                      
                        - Try home treatment to relieve the symptoms.
- Call your doctor if symptoms get worse or you have any concerns (for example, if symptoms are not getting better as you would expect). You may need care sooner.
 
                    
                   
                  
                    
                      Symptoms of a heart attack may include:
                    
                      - Chest pain or pressure, or a strange feeling in the chest.
- Sweating.
- Shortness of breath.
- Nausea or vomiting.
- Pain, pressure, or a strange feeling in the back, neck, jaw, or upper belly, or in one or both shoulders or arms.
- Lightheadedness or sudden weakness.
- A fast or irregular heartbeat.
For men and women, the most common symptom is chest pain or pressure. But women are somewhat more likely than men to have other symptoms like shortness of breath, tiredness, nausea, and back or jaw pain. 
                   
                  
                    
                      Problems with memory, judgment, or problem solving include things like:
                    
                      - Frequently misplacing items you use often (unless you have always done this).
- Getting lost while walking or driving in a place you know well.
- Having more trouble with tasks you used to be able to do without difficulty, like balancing your checkbook or preparing a meal.
 
                  
                    Confusion may range from mild to severe. A person who is confused may:
                    
                      - Be unable to express his or her thoughts clearly.
- Have trouble solving problems and performing simple tasks.
- Express firmly held but false beliefs (delusions).
- See, hear, feel, smell, or taste things that are not really there (hallucinations or illusions).
- Believe that others want to harm him or her (paranoia).
 
                  
                    
                      Symptoms of a stroke may include:
                    
                      - Sudden numbness, tingling, weakness, or paralysis in your face, arm, or leg, especially on only one side of your body.
- Sudden vision changes.
- Sudden trouble speaking.
- Sudden confusion or trouble understanding simple statements.
- Sudden problems with walking or balance.
- A sudden, severe headache that is different from past headaches.
 
                  
                    Many prescription and nonprescription medicines can affect your memory. A few examples are:
                    
                      - Antidepressants.
- Antihistamines.
- Medicines for bladder control problems (anticholinergics).
 
                  
                    
                      Symptoms of difficulty breathing can range from mild to severe. For example:
                    
                      - You may feel a little out of breath but still be able to talk (mild difficulty breathing), or you may be so out of breath that you cannot talk at all (severe difficulty breathing).
- It may be getting hard to breathe with activity (mild difficulty breathing), or you may have to work very hard to breathe even when you're at rest (severe difficulty breathing).
 
                  
                    
                      Severe trouble breathing means:
                    
                      - You cannot talk at all.
- You have to work very hard to breathe.
- You feel like you can't get enough air.
- You do not feel alert or cannot think clearly.
                      Moderate trouble breathing means:
                    
                      - It's hard to talk in full sentences.
- It's hard to breathe with activity.
                      Mild trouble breathing means:
                    
                      - You feel a little out of breath but can still talk.
- It's becoming hard to breathe with activity.
 
                  
                    Seek Care Now
                    
                      Based on your answers, you may need care right away. The problem is likely to get worse without medical care.
                     
                    
                      
                        - Call your doctor now to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care in the next hour.
- You do not need to call an ambulance unless: - You cannot travel safely either by driving yourself or by having someone else drive you.
- You are in an area where heavy traffic or other problems may slow you down.
 
 
                   
                  
                    Seek Care Today
                    
                      Based on your answers, you may need care soon. The problem probably will not get better without medical care.
                     
                    
                      
                        - Call your doctor or telehealth provider today to discuss the symptoms and arrange for care. 
- If you cannot reach your doctor or telehealth provider or you don't have one, seek care today. 
- If it is evening, watch the symptoms and seek care in the morning. 
- If the symptoms get worse, seek care sooner. 
                        What are your options for medical care?
                      
                      Today your options for where to get your medical care are greater than ever before. You may not even have to leave your home to get the care you want and need. You can choose based on what your health problem is and what works best for you. 
                      
                        - 
                          Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits. 
- 
                          Urgent care and retail clinics are options if you don't have a doctor, you can't or don't want to wait to see your own doctor, or a telehealth visit can’t treat the problem. 
- 
                          Virtual care from your primary provider or a telehealth service can be delivered through your smartphone, computer, or tablet. 
 
                    
                   
                  
                    Call 911 Now
                    
                      Based on your answers, you need emergency care.
                     
                    
                      
                        Call 911 or other emergency services now.
                      Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
                     
                   
                  
                    Make an Appointment
                    
                      Based on your answers, the problem may not improve without medical care.
                     
                    
                      
                        - Make an appointment to see your doctor in the next 1 to 2 weeks, or contact your telehealth provider. 
- If appropriate, try home treatment while you are waiting for the appointment. 
- If symptoms get worse or you have any concerns, call your doctor or telehealth provider. You may need care sooner. 
                        What are your options for medical care?
                      
                      Today your options for where to get your medical care are greater than ever before. You may not even have to leave your home to get the care you want and need. You can choose based on what your health problem is and what works best for you. 
                      
                        - 
                          Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits. 
- 
                          Urgent care and retail clinics are options if you don't have a doctor, you can't or don't want to wait to see your own doctor, or a telehealth visit can’t treat the problem. 
- 
                          Virtual care from your primary provider or a telehealth service can be delivered through your smartphone, computer, or tablet. 
 
                    
                   
                  
                    Call 911 Now
                    
                      Based on your answers, you need emergency care.
                     
                    
                      
                        Call 911 or other emergency services now.
                     
                    
                      After you call 911, the operator may tell you to chew 1 adult-strength (325 mg) or 2 to 4 low-dose (81 mg) aspirin. Wait for an ambulance. Do not try to drive yourself.
                      Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
                     
                   
                  Head Injury, Age 3 and Younger
                  Head Injury, Age 4 and Older