Do you have a back injury or other back problem?
                    
                      
                        Yes
                        Back problem or injury
                       
                      
                        No
                        Back problem or injury
                       
                     
                   
                  
                    How old are you?
                    
                      
                        Less than 5 years
                        Less than 5 years
                       
                      
                        5 to 11 years
                        5 to 11 years
                       
                      
                        12 to 55 years
                        12 to 55 years
                       
                      
                        56 years or older
                        56 years or older
                       
                     
                   
                  
                    Are you male or female?
                    
                    
                      
                      
                        
                        
                          
                            - If you are transgender or nonbinary, choose the sex that matches the body parts (such as ovaries, testes, prostate, breasts, penis, or vagina) you now have in the area where you are having symptoms.
- If your symptoms aren’t related to those organs, you can choose the gender you identify with.
- If you have some organs of both sexes, you may need to go through this triage tool twice (once as "male" and once as "female"). This will make sure that the tool asks the right questions for you.
 
                       
                     
                   
                  
                    Have you had back surgery in the past month?
                    
                      
                        Yes
                        Back surgery in the past month
                       
                      
                        No
                        Back surgery in the past month
                       
                     
                   
                  
                    Are you pregnant?
                    
                      
                        Yes, you know that you're pregnant.
                        Pregnancy
                       
                      
                        No, you're not pregnant, or you're not sure if you're pregnant.
                        Pregnancy
                       
                     
                   
                  
                    
                    Urinary tract infections can sometimes cause back pain.
                    
                      
                        Yes
                        Possible urinary tract infection
                       
                      
                        No
                        Possible urinary tract infection
                       
                     
                   
                  
                  
                    Have you had a 
major trauma in the past 2 to 3 hours?
                      
                        Yes
                        Major trauma in past 2 to 3 hours
                       
                      
                        No
                        Major trauma in past 2 to 3 hours
                       
                     
                   
                  
                  
                    Do you have symptoms of shock?
                    
                    
                   
                  
                    Have you had any kind of a back injury in the past month?
                    
                      
                        Yes
                        Back injury in the past month
                       
                      
                        No
                        Back injury in the past month
                       
                     
                   
                  
                    Are you having trouble moving your back, legs, or feet normally?
                    
                      
                        Yes
                        Difficulty moving back, legs, or feet
                       
                      
                        No
                        Difficulty moving back, legs, or feet
                       
                     
                   
                  
                    Is there any part of your legs or feet that you cannot move?
                    
                      
                        Yes
                        Unable to move legs or feet
                       
                      
                        No
                        Unable to move legs or feet
                       
                     
                   
                  
                    Have you had trouble moving for more than 2 days?
                    
                      
                        Yes
                        Difficulty moving for more than 2 days
                       
                      
                        No
                        Difficulty moving for more than 2 days
                       
                     
                   
                  
                    Do you have numbness, tingling, or weakness in your leg that has lasted more than an hour?
                    Weakness is being unable to use the leg normally no matter how hard you try. Pain or swelling may make it hard to move, but that is not the same as weakness.
                    
                      
                        Yes
                        Numbness, tingling, or weakness for more than 1 hour
                       
                      
                        No
                        Numbness, tingling, or weakness for more than 1 hour
                       
                     
                   
                  
                    Did the numbness and weakness start right after the injury?
                    
                      
                        Yes
                        Numbness and weakness began immediately after injury
                       
                      
                        No
                        Numbness and weakness began immediately after injury
                       
                     
                   
                  
                    Have you had any 
bladder or bowel trouble after the injury? 
                      
                        Yes
                        Difficulty with bladder or bowels
                       
                      
                        No
                        Difficulty with bladder or bowels
                       
                     
                   
                  
                    Are you having new trouble with urinating or having a bowel movement?
                    
                      
                        Yes
                        New difficulty urinating or having bowel movement
                       
                      
                        No
                        New difficulty urinating or having bowel movement
                       
                     
                   
                  
                    Is there any blood in your urine?
                    
                   
                  
                    Are you able to urinate at all?
                    
                   
                  
                    Have you noticed any weakness or severe numbness or tingling in your legs or feet?
                    Weakness is being unable to use the leg or foot normally no matter how hard you try. Pain may make it hard to move, but that's not the same as weakness.
                    
                      
                        Yes
                        Weakness, numbness, or tingling in legs or feet
                       
                      
                        No
                        Weakness, numbness, or tingling in legs or feet
                       
                     
                   
                  
                    Are you unable to walk or move your legs?
                    
                      
                        Yes
                        Unable to walk or move legs
                       
                      
                        No
                        Unable to walk or move legs
                       
                     
                   
                  
                    Are you having trouble moving your back?
                    
                      
                        Yes
                        Difficulty moving back
                       
                      
                        No
                        Difficulty moving back
                       
                     
                   
                  
                    Is it very hard to move or somewhat hard to move?
                    "Very hard" means you can't move it at all in any direction without causing severe pain. "Somewhat hard" means you can move it at least a little, though you may have some pain when you do it.
                    
                      
                        Very hard
                        Very hard to move
                       
                      
                        Somewhat hard
                        Somewhat hard to move
                       
                     
                   
                  
                    How long have you had trouble moving your back?
                    
                      
                        Less than 2 days
                        Difficulty moving back for less than 2 days
                       
                      
                        2 days to 2 weeks
                        Difficulty moving back for 2 days to 2 weeks
                       
                      
                        More than 2 weeks
                        Difficulty moving back for more than 2 weeks
                       
                     
                   
                  
                    Has the loss of movement been:
                    
                      
                        Getting worse?
                        Difficulty moving is getting worse
                       
                      
                        Staying about the same (not better or worse)?
                        Difficulty moving is unchanged
                       
                      
                        Getting better?
                        Difficulty moving is improving
                       
                     
                   
                  
                    Have you recently started having problems with bladder or bowel control?
                    
                   
                  
                  
                    How bad is the pain on a scale of 0 to 10, if 0 is no pain and 10 is the worst pain you can imagine?
                    
                    
                      
                        5 to 10: Moderate to severe pain
                        Moderate to severe pain
                       
                      
                        1 to 4: Mild pain
                        Mild pain
                       
                     
                   
                  
                    Has the pain:
                    
                      
                        Gotten worse?
                        Pain is increasing
                       
                      
                        Stayed about the same (not better or worse)?
                        Pain is unchanged
                       
                      
                        Gotten better?
                        Pain is improving
                       
                     
                   
                  
                    Do you have any pain in your back?
                    
                   
                  
                    
                      How bad is the pain on a scale of 0 to 10, if 0 is no pain and 10 is the worst pain you can imagine?
 
                    
                      
                        8 to 10: Severe pain
                        Severe pain
                       
                      
                        5 to 7: Moderate pain
                        Moderate pain
                       
                      
                        1 to 4: Mild pain
                        Mild pain
                       
                     
                   
                  
                    How long has the pain lasted?
                    
                      
                        Less than 2 full days (48 hours)
                        Pain less than 2 days
                       
                      
                        2 days to 2 weeks
                        Pain 2 days to 2 weeks
                       
                      
                        More than 2 weeks
                        Pain more than 2 weeks
                       
                     
                   
                  
                    Has the pain:
                    
                      
                        Gotten worse?
                        Pain is getting worse
                       
                      
                        Stayed about the same (not better or worse)?
                        Pain is unchanged
                       
                      
                        Gotten better?
                        Pain is getting better
                       
                     
                   
                  
                    Do you think that the back problem may have been caused by abuse?
                    
                      
                        Yes
                        Back problem may have been caused by abuse
                       
                      
                        No
                        Back problem may have been caused by abuse
                       
                     
                   
                  
                    Do you think the problem may be causing a fever? 
                    Some bone and joint problems can cause a fever.
                    
                   
                  
                    Do you have a new rash in the shape of a band or a strip on just one side of the body?
                    
                      
                        Yes
                        New band-shaped rash on one side
                       
                      
                        No
                        New band-shaped rash on one side
                       
                     
                   
                  
                    How long have you had back symptoms?
                    Most back problems will start to get better within a week. Home treatment can help. 
                    
                      
                        Less than 1 week
                        Symptoms for less than one 1 week
                       
                      
                        1 to 2 weeks
                        Symptoms for 1 to 2 weeks
                       
                      
                        More than 2 weeks
                        Symptoms for more than 2 weeks
                       
                     
                   
                  
                    Many things can affect how your body responds to a symptom and what kind of care you may need. These include:
                    
                      - 
                        Your age. Babies and older adults tend to get sicker quicker.
- 
                        Your overall health. If you have a condition such as diabetes, HIV, cancer, or heart disease, you may need to pay closer attention to certain symptoms and seek care sooner.
- 
                        Medicines you take. Certain medicines, such as blood thinners (anticoagulants), medicines that suppress the immune system like steroids or chemotherapy, herbal remedies, or supplements can cause symptoms or make them worse.
- 
                        Recent health events, such as surgery or injury. These kinds of events can cause symptoms afterwards or make them more serious.
- 
                        Your health habits and lifestyle, such as eating and exercise habits, smoking, alcohol or drug use, sexual history, and travel.
 
                  
                    Try Home Treatment
                    
                      You have answered all the questions. Based on your answers, you may be able to take care of this problem at home.
                     
                    
                      
                        - Try home treatment to relieve the symptoms.
- Call your doctor if symptoms get worse or you have any concerns (for example, if symptoms are not getting better as you would expect). You may need care sooner.
 
                    
                   
                  
                    
                      Bladder or bowel trouble can include:
                    
                      - Trouble emptying your bladder.
- Leaking urine.
- Blood in your urine.
- Not being able to have a bowel movement.
- Leaking stool.
 
                  
                    Pain in adults and older children
                    
                      - 
                        Severe pain (8 to 10): The pain is so bad that you can't stand it for more than a few hours, can't sleep, and can't do anything else except focus on the pain.
- 
                        Moderate pain (5 to 7): The pain is bad enough to disrupt your normal activities and your sleep, but you can tolerate it for hours or days. Moderate can also mean pain that comes and goes even if it's severe when it's there.
- 
                        Mild pain (1 to 4): You notice the pain, but it is not bad enough to disrupt your sleep or activities.
 
                  
                    Pain in children under 3 years
                    It can be hard to tell how much pain a baby or toddler is in.
                    
                      - 
                        Severe pain (8 to 10): The pain is so bad that the baby cannot sleep, cannot get comfortable, and cries constantly no matter what you do. The baby may kick, make fists, or grimace.
- 
                        Moderate pain (5 to 7): The baby is very fussy, clings to you a lot, and may have trouble sleeping but responds when you try to comfort him or her.
- 
                        Mild pain (1 to 4): The baby is a little fussy and clings to you a little but responds when you try to comfort him or her.
 
                  
                    Pain in children 3 years and older
                    
                      - 
                        Severe pain (8 to 10): The pain is so bad that the child can't stand it for more than a few hours, can't sleep, and can't do anything else except focus on the pain. No one can tolerate severe pain for more than a few hours.
- 
                        Moderate pain (5 to 7): The pain is bad enough to disrupt the child's normal activities and sleep, but the child can tolerate it for hours or days.
- 
                        Mild pain (1 to 4): The child notices and may complain of the pain, but it is not bad enough to disrupt his or her sleep or activities.
 
                  
                    
                      Major trauma is any event that can cause very serious injury, such as:
                    
                      - A fall from more than 10 ft (3.1 m)[more than 5 ft (1.5 m) for children under 2 years and adults over 65]. 
- A car crash in which any vehicle involved was going more than 20 miles (32 km) per hour.
- Any event that causes severe bleeding that you cannot control.
- Any event forceful enough to badly break a large bone (like an arm bone or leg bone).
 
                  
                    With severe bleeding, any of these may be true:
                    
                      - Blood is pumping from the wound.
- The bleeding does not stop or slow down with pressure.
- Blood is quickly soaking through bandage after bandage.
With moderate bleeding, any of these may be true:
                    
                      - The bleeding slows or stops with pressure but starts again if you remove the pressure.
- The blood may soak through a few bandages, but it is not fast or out of control.
With mild bleeding, any of these may be true:
                    
                      - The bleeding stops on its own or with pressure.
- The bleeding stops or slows to an ooze or trickle after 15 minutes of pressure. It may ooze or trickle for up to 45 minutes.
 
                  
                    
                      Urinary tract infections may occur in the bladder or kidneys. Symptoms may include:
                    
                      - Pain or burning when you urinate.
- A frequent need to urinate without being able to pass much urine.
- Pain in the flank, which is either side of the back just below the rib cage and above the waist.
- Blood in the urine.
- Fever.
 
                  
                    Shock is a life-threatening condition that may quickly occur after a sudden illness or injury.
                    Adults and older children often have several symptoms of shock. These include:
                    
                      - Passing out (losing consciousness).
- Feeling very dizzy or lightheaded, like you may pass out.
- Feeling very weak or having trouble standing.
- Not feeling alert or able to think clearly. You may be confused, restless, fearful, or unable to respond to questions.
 
                  
                    Shock is a life-threatening condition that may occur quickly after a sudden illness or injury.
                    Babies and young children often have several symptoms of shock. These include:
                    
                      - Passing out (losing consciousness).
- Being very sleepy or hard to wake up.
- Not responding when being touched or talked to.
- Breathing much faster than usual.
- Acting confused. The child may not know where he or she is.
 
                  
                    
                      Symptoms of a heart attack may include:
                    
                      - Chest pain or pressure, or a strange feeling in the chest.
- Sweating.
- Shortness of breath.
- Nausea or vomiting.
- Pain, pressure, or a strange feeling in the back, neck, jaw, or upper belly, or in one or both shoulders or arms.
- Lightheadedness or sudden weakness.
- A fast or irregular heartbeat.
For men and women, the most common symptom is chest pain or pressure. But women are somewhat more likely than men to have other symptoms like shortness of breath, tiredness, nausea, and back or jaw pain. 
                   
                  
                    Seek Care Today
                    
                      Based on your answers, you may need care soon. The problem probably will not get better without medical care.
                     
                    
                      
                        - Call your doctor or telehealth provider today to discuss the symptoms and arrange for care. 
- If you cannot reach your doctor or telehealth provider or you don't have one, seek care today. 
- If it is evening, watch the symptoms and seek care in the morning. 
- If the symptoms get worse, seek care sooner. 
                        What are your options for medical care?
                      
                      Today your options for where to get your medical care are greater than ever before. You may not even have to leave your home to get the care you want and need. You can choose based on what your health problem is and what works best for you. 
                      
                        - 
                          Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits. 
- 
                          Urgent care and retail clinics are options if you don't have a doctor, you can't or don't want to wait to see your own doctor, or a telehealth visit can’t treat the problem. 
- 
                          Virtual care from your primary provider or a telehealth service can be delivered through your smartphone, computer, or tablet. 
 
                    
                   
                  
                    Make an Appointment
                    
                      Based on your answers, the problem may not improve without medical care.
                     
                    
                      
                        - Make an appointment to see your doctor in the next 1 to 2 weeks, or contact your telehealth provider. 
- If appropriate, try home treatment while you are waiting for the appointment. 
- If symptoms get worse or you have any concerns, call your doctor or telehealth provider. You may need care sooner. 
                        What are your options for medical care?
                      
                      Today your options for where to get your medical care are greater than ever before. You may not even have to leave your home to get the care you want and need. You can choose based on what your health problem is and what works best for you. 
                      
                        - 
                          Telehealth is a video call with a health care provider. It can be a convenient way to get medical advice or treatment. Some insurers provide access to telehealth that may be available 24 hours a day. Telehealth for less serious problems may cost less and be faster than in-person clinic visits. 
- 
                          Urgent care and retail clinics are options if you don't have a doctor, you can't or don't want to wait to see your own doctor, or a telehealth visit can’t treat the problem. 
- 
                          Virtual care from your primary provider or a telehealth service can be delivered through your smartphone, computer, or tablet. 
 
                    
                   
                  
                    Seek Care Now
                    
                      Based on your answers, you may need care right away. The problem is likely to get worse without medical care.
                     
                    
                      
                        - Call your doctor now to discuss the symptoms and arrange for care.
- If you cannot reach your doctor or you don't have one, seek care in the next hour.
- You do not need to call an ambulance unless: - You cannot travel safely either by driving yourself or by having someone else drive you.
- You are in an area where heavy traffic or other problems may slow you down.
 
 
                   
                  
                    Call 911 Now
                    
                      Based on your answers, you need emergency care.
                     
                    
                      
                        Call 911 or other emergency services now.
                     
                    
                      
                        Do not move the person unless there is an immediate threat to the person's life, such as a fire. If you have to move the person, keep the head and neck supported and in a straight line at all times. If the person has had a diving accident and is still in the water, float the person face up in the water.
                      Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
                     
                   
                  
                    Call 911 Now
                    
                      Based on your answers, you need emergency care.
                     
                    
                      
                        Call 911 or other emergency services now.
                     
                    
                      Put direct, steady pressure on the wound until help arrives. Keep the area raised if you can.
                      Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
                     
                   
                  
                    Call 911 Now
                    
                      Based on your answers, you need emergency care.
                     
                    
                      
                        Call 911 or other emergency services now.
                     
                    
                      After you call 911, the operator may tell you to chew 1 adult-strength (325 mg) or 2 to 4 low-dose (81 mg) aspirin. Wait for an ambulance. Do not try to drive yourself.
                      Sometimes people don't want to call 911. They may think that their symptoms aren't serious or that they can just get someone else to drive them. Or they might be concerned about the cost. But based on your answers, the safest and quickest way for you to get the care you need is to call 911 for medical transport to the hospital.
                     
                   
                  Urinary Problems and Injuries, Age 11 and Younger
                  Postoperative Problems
                  Urinary Problems and Injuries, Age 12 and Older
                  Pregnancy-Related Problems