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Support to work smarter, not harder

March 20, 2026

From left: Pamela Johnson, Christa Weaver, Jessica Feustel, Christine Yasgar and Miranda Bultron-Garango.

The Learning & Adoption Services (LAS) team is helping HHC MG colleagues and clinicians get the training, tools and support needed to work efficiently and confidently. By partnering directly with teams, the program drives excellence across the Medical Group.

The Learning & Adoption Services team is in the early stages of its work, having just launched the pilot and development phase of a one-year plan.

The team supports HHC MG colleagues and providers with targeted training, workflow improvements and adoption of new tools. The team includes provider performance partners (P3), who provide at-the-elbow support for providers, and curriculum designers who develop online modules, assessments and specialty-focused learning programs. Current initiatives include manager development, front-desk workflows, patient experience training and pilot projects in specialty areas such as rheumatology.

This early-stage program contributes to HHC’s mission to drive innovation and excellence across the medical group.

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